Satisfaction with City Services |
COMPARISON TO OTHER CITIES
In our experience, the high level of satisfaction reported by City of Carlsbad residents falls within the top ten percent among comparable resident research projects. An average score is typically considered in the low to mid-80 percent range.
Figure 3 below shows examples of residents’ satisfaction with the job their city is doing to provide services in cities throughout California that have conducted comparable studies within the past five years.
Figure 3: Satisfaction with City Services: Comparison to Other Cities
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